Government & courts
Can I send a letter to Social Security online?
Updated · By the SendMyLettersOnline team
Many Social Security tasks can be done online in a my Social Security account, but there isn't a general-purpose way to email SSA a letter. For written correspondence, mail it to your local Social Security office or to the address on the SSA letter you are answering, and use Certified Mail if you need proof it arrived.
| Method | Good for |
|---|---|
| my Social Security account (ssa.gov) | Benefit letters, address and direct deposit changes, many applications |
| Phone (number on ssa.gov) | Questions, appointments |
| Local office (office locator) | In-person help, documents that must be seen |
| Mail to the address on your SSA letter or your local office | Written responses, appeals, statements |
Sending a letter to SSA by mail
- Find the address: the SSA letter you received, or your local office through the SSA office locator.
- Put your full name and Social Security number (or the claim number on your letter) on every page.
- Include a copy of the SSA letter you are responding to.
- Send by Certified Mail and keep a copy.
Original documents
SSA often asks to see original or certified copies of documents like birth certificates. We only print copies, so those must be mailed or brought in by you. Letters, statements and copies of other documents can go through us.
Quick answers
Can i send a letter to social security online?
Not as a general email. Use your my Social Security account for online tasks, or mail a letter; an online mailer can print and mail it for you.
Should I send it certified?
If timing or receipt matters (for example an appeal), Certified Mail gives you a dated record and delivery confirmation.
Where do I mail it?
To the address on the SSA letter you got, or your local office from the SSA office locator.
What to do next
Type your letter to SSA, attach a copy of their notice, and we print and mail it with tracking.
Send a letter to SSASources
Checked: . General information, not legal advice. Fees and rules change: confirm current values at the official links above.